Your Privacy Rights on sampitoto
We retain your account records, deposit and withdrawal history, and verification documents for seven years after closure to meet local financial compliance rules. Personal contact details are removed after 12 months unless local law requires longer retention. You may request earlier deletion where local law permits.
We share only the minimum data needed to process your deposit or withdrawal—your account name, amount, and reference ID. Your full banking details stay on sampitoto's encrypted servers. DANA, OVO, GoPay and QRIS do not see your complete banking information.
Yes. Email our support team or use the in-account request form to ask for a full data export. We compile your account profile, transaction history, device logs, and support messages into a single file within 30 days. Verification of your identity is required before we release it.
We keep active session logs for 90 days to detect fraud and protect your account. Historical device data is retained for one year. This helps us track unauthorized access attempts and verify withdrawal requests from your registered devices.
Log into your account and navigate to Settings > Personal Information. You can change your email, phone number, or banking details for DANA, OVO, GoPay and QRIS instantly. If you change your banking details, your next withdrawal will be verified against the new account you've registered.
Yes, we use cookies to remember your login, language, and gameplay preferences. You can disable cookies in your browser settings or adjust them in your account preferences. Disabling cookies will not prevent you from playing, but you may need to log in more frequently.
Your account data is stored on secure, encrypted servers located in data centres that comply with local data protection law. All transfers—deposits via DANA, OVO, GoPay or QRIS, and withdrawals—are encrypted in transit. We do not store passwords in readable form; they are hashed using industry-standard encryption.
